Commitment to Privacy

Matthew House (MH) is committed to privacy, understanding the importance of knowing how your information is used and shared. This privacy policy outlines our privacy practices and your ability to influence the way your information is collected, used, and accessed. This privacy policy applies to all donors.

What information does MH collect?

Matthew House only collects information when voluntarily supplied.

Personal information such as name, email address, and telephone number may be requested. This information is used to answer any requests, questions, or donations.

All personal information relating to donations (one time, monthly, or third party) will be hosted on a trusted platform like Raiser's Edge, NXT.Their privacy policies and terms of use can be found here.

Where does MH house and store information collected?

Matthew House is based out of Toronto, Ontario. All information collected by MH will be maintained in Toronto, by Matthew House.

Information obtained by third parties will follow the housing and storage policies outlined by the third parties.

How does MH use information collected?

Matthew House collects information related to  donations, volunteer inquiries, and to provide information regarding our programs, projects, and events. MH also collects information to improve our website, outreach, and programs.

Who has access to information?

Matthew House does not sell, trade, or distribute your information. There may be times when Matthew House will be required to share information, for example when required by law, to protect MH legal rights, to protect the security of a person, to protect against fraud or criminal charges.

If you would like to gain access to your information, or make any changes or updates, please contact us.

If you signed up to receive communications from us but have changed your mind, please contact us and request to be taken off the mailing list.

Access to information